Archive for the ‘Questions’ Category

How can I contact Support?

April 28th, 2015 by admin

We know your time is valuable, so we make it easy for you to contact us in the most convenient way for you. Chat with us live online, call us on our toll-free number, or shoot us an email, whatever works! You can also access our library of help topics.

What are my payment options?

April 28th, 2015 by admin

It’s easy to pay for your wpZilla plan. Use your Visa, MasterCard, Discover or American Express. You can even pay with PayPal–whatever works for you!

What if I need help? How soon will you get back to me?

July 17th, 2013 by admin

Our customers enjoy one of the fastest human response times in the industry, about 35 minutes on average. You won’t lose valuable time waiting for one of our WordPress experts to answer your questions or provide support, our support team is second to none. Ask us anything! Our top-notch team of developers, designers, and WordPress

What if I don’t love my wpZilla website and service?

July 17th, 2013 by admin

We host many, many WordPress sites, and we take our customer’s concerns very seriously. If you don’t love your wpZilla experience, we’ll do everything in our power to address your concerns and make managing your website easy and fun. We’re so confident you’ll love working with wpZilla, we offer a no-questions-asked 30-day money back guarantee

Why is your setup better than the competitors?

July 17th, 2013 by admin

At wpZilla, we’re all about WordPress, so we designed our hardware and software from the bottom up to be optimized for the best possible WordPress experience for our customers. We use Cisco networking, Dell PowerEdge servers, and SSD storage so your WordPress site is fast, secure, stable, and completely reliable. You’ll notice the wpZilla difference.